About HCI Care Services

Formerly known as Hospice of Central Iowa, HCI Care Services is a non-profit, independent healthcare organization, which brings comfort and supportive care to individuals and their families.  Serving families since 1978, we have a long history of providing compassionate comfort care to those with chronic or serious illnesses.  We can be there for you, too.

Our Mission

Promoting dignity, independence and quality of life for all through education, compassion and effective community-based care.

Our Values

We act with INTEGRITY and RESPECT.
We serve with COMPASSION.
We lead through EXCELLENCE.
We unite through TEAMWORK.

Our Vision

All individuals have access to health care and support services to live their best lives.

Our History

In 1977, a group of health care providers, clergy and civic leaders met to discuss the need they saw in the Des Moines community for a special kind of service. That service was caring for patients and families facing the end of a life. At the time, the concept of hospice care was being kept alive through the efforts of dedicated volunteers. 

Volunteers were actively going to patients’ homes and assisting with care for the dying. They knew people wanted to remain in the comfort of their own homes during the end of life. However, the volunteers simply couldn’t keep up with the demand on a volunteer-basis. 

The volunteers approached the Des Moines Area Religious Council’s Administrative Cabinet for direction on how to begin. A meeting was set and notices were published in the paper for anyone interested to attend a public forum. Approximately 150 people came to voice their interest.

From that meeting, a task force was set in motion led, in part, by Sister Eve Kavanagh. On February 7, 1978 Hospice of Central Iowa was incorporated under the laws of the State of Iowa -- the date we officially recognize as the birth of our organization. That was the beginning of what today is HCI Care Services, a non-profit organization serving more than 1,900 patients and their families each year throughout 35 counties in central, southern and southeast Iowa.  

Our New Name

In February, 2011, our organization - Hospice of Central Iowa - expanded beyond our traditional hospice care services to offer palliative care services and supportive private duty services.  With the addition of these new services, we felt our organization's name should reflect our evolving identity.  After much discussion with our employees, volunteers and supporters, we changed our name from "Hospice of Central Iowa" to "HCI Care Services."  While we've added new services and changed our name, we've stayed true to who we are:  an independent, community-based, not-for-profit organization.  You can trust us to continue building upon our long history of providing comfort, dignity and peace of mind. 

Our Leadership

Norene Mostkoff, president and CEO
(515) 271-1300

Tom Mouser, MD, chief medical officer
(515) 271-1327

Kelly Dennis, chief financial officer
(515) 333-4246

Tray Wade, MHA, MA, chief operating officer and senior vice president of patient and family care
(515) 271-1333

Cari Spear, MSN, RN, vice president of community health services
(515) 558-9606

Denise Hotopp, MS, vice president of organizational integrity
(515) 271-1313

Jim Knoepfler, vice president of strategy and business development 
(515) 271-1318

Care Team Directors

Clinical Practice Team
Danielle Pierotti,
MRN, MSN, AOCN, clinical practice director and chief nurse
(515) 238-1974

Bev Erskine, RN, CRRN, CHPN, director of access
(515) 681-0414

Boone/Perry Team
Abi Albrecht, LMSW, team director
(515) 465-4705

Centerville Team

Brian Hargrave, team director
(641) 856-5502 

Des Moines Metro Team
Abi Albrecht, LMSW, team director
(515) 333-5800

Hospice With Heart (Council Bluffs & Glenwood)
Dawn Stane, RN, CHPN, director of operations
(712) 325-6802

Kavanagh Houses
Bev Erskine, RN, CRRN, CHPN, interim team director
(515) 681-0414 cell
(515) 333-4500

Knoxville Team
Lori Bailey, ARNP, FNP-C, ACHPN, interim team director
(641) 842-4312

Mount Ayr Team & Greater Regional Hospice Home (Creston)
Amy Mobley, RN, CHPN, team director
(641) 464-2088

Mount Pleasant Team
Kim Verrips, RN, CHPN, team director
(319) 385-4472

Osceola Team & Winterset
Erin Dykes, RN, CHPN, team director
(641) 342-2888

Click here for a list of our team physicians.

Click here for our Board of Directors.

Click here for our Board of Trustees.

Our Service Area